Return & Refund Policy

Thank you for shopping with Wearperx. By placing an order, you agree to the policy outlined below. These terms are designed to ensure clarity and transparency for all returns and refunds within the United States.

A. 30-Day Return Guarantee

You have 30 days from the date of delivery to request a return. To be eligible, your item must:

• Be in the same condition you received it

• Be unworn, unused, with original tags

• Be in the original packaging

• Include proof of purchase (receipt or confirmation email)

B. Need a Return Label?

No return label in the box? No problem. Simply contact us at support@wearperx.com, and we’ll walk you through the return or exchange process.

C. How to Start a Return

To initiate a return, email us at support@wearperx.com with the following details:

• Order number and your full name

• Proof of purchase (e.g., screenshot of your order confirmation)

• Reason for return

• Photos or a short video showing the issue (required for defective items)

Once your return is received and verified (typically within 24 hours of arrival), we’ll confirm via email. Refunds, if applicable, are processed within 14 days, and your bank or credit card provider may take an additional 3–5 business days to reflect the credit.

D. Damaged, Defective, or Incorrect Items

If your item arrives damaged, is the wrong product, or not the size you ordered, we’re happy to help. Please email support@wearperx.com with clear photos or a video of the issue, and we’ll resolve it with a replacement or refund. You will not be charged for return shipping on defective or incorrect items.

E. Exchanges

We offer free exchanges for the following cases:

• Wrong size delivered

• Defective or damaged items

• Incorrect item shipped

To request an exchange, contact us at support@wearperx.com.

F. Refunds

Once your return is approved, we’ll issue a refund to your original payment method within 14 business days. You’ll receive a confirmation email once it’s processed. Please note, depending on your bank, it may take a few additional days for the funds to appear.

G. Order Cancellations

Need to cancel? We accept cancellations within 4 hours of placing your order for a full refund. After that, your order may already be in processing and cannot be cancelled.

⚠️ Please double-check your shipping address before placing an order. If the address is incorrect and the delivery fails, the customer will be responsible for any resulting loss.

H. Contact Us

If you have any questions or concerns, our team is here to help.

• Email: support@wearperx.com

• Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

• Address: 4079 River Watch Pkwy J79, Martinez, GA 30907, United States

📦 Hassle-Free Returns. Thoughtful Service. Quality You Can Count On.