Return & Refund Policy

By placing an order through Wearperx, you agree to the terms outlined below. These policies are designed to ensure a clear, fair, and transparent process for returns, exchanges, cancellations, and refunds. Our goal is to give every customer confidence when shopping with us. All guidelines apply to customers within the United States.

A. 30-Day Return Policy
We offer a 30-day return window starting from the day your order is delivered. If a product doesn’t meet your expectations, you may request a return within this period. To qualify:

• Items must be unused, unworn, unwashed, and undamaged (unless damaged during shipping).

• Products must include original tags and packaging.

• Proof of purchase (receipt, order email, or confirmation screenshot) is required.

These requirements ensure returned items remain in resellable condition and help us maintain high-quality standards for all customers.

B. No Return Label Included
We do not include physical return labels to help reduce waste. If you need to start a return:

• Email us at support@wearperx.com

• Our team will guide you step by step through the return or exchange process.

C. Return Process
To initiate a return:

Email support@wearperx.com with:

• Your order number and full name

• Proof of purchase

• The reason for return

For damaged, defective, or quality-related issues, please attach clear photos or a short video. This helps us resolve the issue faster.

Once your return is received and inspected—typically within 24 hours—we will notify you of approval. Refunds are usually issued within 14 days, though banks may require an additional 3–5 business days to process the transaction.

D. Damaged or Wrong Products
If you receive a defective, damaged, or incorrect item:

• Email support@wearperx.com with photos or a video of the issue.

• After verification, we will send a replacement at no additional cost.

E. Exchanges
Exchanges are available for:

• Defective or damaged products

• Incorrect items

• Wrong sizes

Eligible exchanges include free return shipping. Contact support@wearperx.com for instructions, and we will ensure your replacement is delivered promptly.

F. Refunds
After your returned item is received and inspected, we will inform you whether your refund has been approved or denied. If approved, the refund will be issued to your original payment method within 14 days. Processing times depend on your bank.

G. Cancellations
Orders may be canceled within 4 hours of being placed for a full refund. After this period, your order may already be in processing and cannot be canceled.

Please review all order details carefully before checkout. Customers are responsible for any losses resulting from incorrect shipping information.

H. Contact Us

📍 Address: 4079 River Watch Pkwy J79, Martinez, GA 30907, United States
🏢 LLC: WEARPERX LLC
🛒 Store: Wearperx
✉️ Email: support@wearperx.com
🌐 Website: wearperx.com
🕗 Working Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday